What you should know

Recent changes to the Consumer Protection Act (effective April 2015), have put preventative measures in place to protect homeowners from aggressive and misleading door-to-door sales tactics. But even with new laws in place, you need to be cautious when dealing with door-to-door salespeople.

While some salespeople use aggressive sales techniques, Trust Home Services Eco-Advisors only visit homes to educate homeowners on the financial and environmental benefits of upgrading their home equipment.

Door-to-door salespeople sometimes misrepresent themselves as Trust Home Services efficiency advisors, your utility company, or government agencies and make false claims about their service.

Here are some things you should know :

  • Never let an unknown visitor enter your home.
  • Make sure to get the name and contact details of the salesperson and the company they represent.
  • Understand your rights under the 2015 Consumer Protection Act.